Shipping & Delivery

Shipping & Delivery

Welcome to ATC Exporter! We are committed to providing you with an exceptional shipping and delivery experience. Please review our policies and procedures to ensure a smooth and efficient process.

Shipping Policy

Order Processing Time

• Standard Orders: Orders are processed within 2-3 business days.
• Custom Orders: Processing time may vary based on the nature of the customization. We will provide an estimated processing time upon order confirmation.

Shipping Methods & Delivery Times

We offer the following shipping options to meet your needs:

1. Standard Shipping: Delivery within 5-7 business days.
2. Expedited Shipping: Delivery within 2-3 business days.
3. International Shipping: Delivery times vary based on the destination country. Estimated delivery within 7-14 business days.

Shipping Rates

Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination. You can view the estimated shipping costs at checkout before finalizing your order.

International Shipping

Customs, Duties, and Taxes

• Import Duties & Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
• Customs Regulations: We are not responsible for delays caused by customs. Please be aware of your country’s import regulations.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order via the carrier’s website using the tracking number provided.

Delivery Issues

Lost or Stolen Packages

• Lost Packages: If your package is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue.
• Stolen Packages: If your package is marked as delivered but you have not received it, please check with your neighbors and contact your local post office. If the package is still not found, please contact us for further assistance.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of receiving the package. Provide photos of the damaged item(s) and packaging. We will arrange for a replacement or refund as necessary.

Returns & Exchanges

Please refer to our [Returns & Exchanges](link to the Returns & Exchanges page) page for detailed information on our return policy.

Contact Us

If you have any questions or concerns about our shipping and delivery policies, please contact our customer service team at:

• Email: support@atcexporter.com
• Phone: +91- 9897991212

We are here to help and ensure your experience with ATC Exporter is a positive one.

Thank you for choosing ATC Exporter!